The CleanHaus Founders Story: Innovating What Moves Us
CleanHaus didn’t begin as a cleaning platform. It began more than a decade ago, inside a small mobility startup called GlobeSherpa.
In 2010, Nat Parker founded GlobeSherpa to solve a simple problem: help people buy transit tickets from their phones. That’s where he met Skip Rotter, an engineering leader who could translate big ideas into working systems. What looked like a “simple ticketing app” quickly became one of the most innovative mobility platforms in the country—handling fares, payments, and multi-modal trip planning for millions of users daily.
In 2015, GlobeSherpa was acquired by Daimler, and Nat, Skip, and Christie all went on to work together inside one of Germany’s most forward-looking innovation groups, moovel. There, they worked on building products and a global reputation for solving real-world transportation problems with powerful technology that met users across the mobility marketplace where they were with elegant solutions that simplified getting from A to B. They learned how to build technology that works not just in theory, but in motion. At scale. Under pressure. In environments that are constantly changing. Accessible for users of all backgrounds.
And that experience shaped everything that came next.
Solving another “simple” problem—this time in hospitality.
Short-term rentals have exploded, yet hosts and cleaners still struggle with the same fundamental operational challenges:
• messy schedules
• last-minute changes
• unpredictable booking patterns
• fragmented communication
• zero automation for real-world cleaning problems
It’s a simple problem on the surface, but—just like mobility—surprisingly complex when you look underneath.
Hosts lose time and revenue. Cleaners, some of the hardest-working people in the hospitality ecosystem, are left without the tools they need to manage constant uncertainty. And when both sides of the marketplace suffer, so do guests.
Reconnecting Through Hosting and Seeing the Same Problems Up Close
After their time in mobility innovation, Nat and Christie each moved deeper into short-term rental hosting. Both became SuperHosts, both managed multiple properties, and both found themselves doing what seasoned operators naturally do: optimizing, refining, and trying to remove friction anywhere they could.
In comparing notes, they realized they were running into the exact same operational headaches: unpredictable turnovers, shifting guest timelines, fragmented communication with cleaners, and no tools built for the fast, messy, real-world rhythm of short-term rental operations. As property managers, they felt the pain daily. As technologists, they immediately saw opportunity.
Just like in mobility, the biggest issues weren’t the exciting ones—they were the simple, everyday problems that affected everything: scheduling, clarity, timing, and alignment between hosts, cleaners, and their operational teams. The kinds of problems that seem small but compound into chaos.
Nat, Christie & Skip knew those problems were solvable. And with the power of AI, they were not only solvable, but offered moments of innovation to bring more delight to the hosting experience.
CleanHaus grew out of that shared realization that the simplest operational gaps in short-term rental turnovers were holding back both sides of the marketplace. Advancements in AI could finally make the work of hospitality operations more reliable, more predictable, and far easier to manage for users of all backgrounds.
So we started CleanHaus.
An AI-native platform at the dawn of a new era
CleanHaus was founded as an AI-native company. We built every layer around intelligent automation. And at the center of it all is Claus, our industry-first AI agent for short-term rental operations. Claus helps manage schedules, streamline communication, and anticipate issues before they turn into chaos. He’s designed to help both hosts and cleaners save time, reduce stress, and feel supported in the moments that matter. And most importantly, he’s designed to meet users where they are.
Our mission is simple: free entrepreneurs to grow
Hosts deserve time to build their business, not get buried in logistics. Cleaners deserve tools that support them, not systems that fail them at the worst possible moment.
Our mission is to free both sides of the STR marketplace from tedious, manual work—giving them the clarity, confidence, and time to grow their operations.
Because at its heart, hospitality is about care, connection, and creating memorable experiences. And when operations work beautifully, the whole experience transforms.
Bringing the joy back to hospitality
From transit ticketing to short-term rental operations, our work has always focused on the same thing: solving the operational problems that free time to focus on what matters most.
With CleanHaus, we’re taking everything we learned—about AI, complex marketplaces, and the power of simple, pragmatic solutions—and applying it to a new industry that desperately needs support.
Together, we’re building a future where hosting feels easier, cleaners feel empowered, and guests feel the love.
— Nat, Skip & Christie
